Introduction
Thank you for selecting Tennessee Commerce Bank as your financial institution. We recognize our responsibilities as stewards of your assets - and your privacy. You can count on confidential treatment of your accounts and any information that you share with us.

Collection of Information
We collect and use information that is necessary for us to process your account application, inform you of Tennessee Commerce Bank services, products, benefits, and manage your accounts with us. When you submit an online account application or use our Internet Banking system, we use the protection of an Entrust 1024 bit encryption SSL (Secure Socket Layer) to ensure confidentiality of any information you send to us.

Sharing Information with Employees
All employees of Tennessee Commerce Bank are bonded and trained to maintain confidentiality of any customer data. On-line activity, however, is further limited to three individuals in our company, including the CFO, Webmaster and Internet Banking Manager.

Sharing Information with Third Parties
In order to provide full scope banking services, it is sometimes necessary for us to share your information with companies that perform services for us. These companies include check printers, data processors, and credit bureaus. These companies are obligated to maintain the confidentiality of information provided to them. We pledge to never "sell" or disclose your confidential information to any third party for their independent use.

Correction of Information
We will be happy to confirm your information on file with us at any time. If you become aware of any error in our confidential information related to your account, please Email us at cs@tncommercebank.com. We will immediately make appropriate adjustments and confirm the corrections to you.

Cookies
Some areas of the Tennessee Commerce Web Site may use a "cookie" temporarily stored in the visitor's computer memory (RAM). This allows the web server to log the pages you use within the site and to know if you have visited the site before. Cookies are necessary to keep your customized portal settings and to support authorized transactions in our business Cash Management system.

Communication
We invite you to communicate with us often:
• Email: cs@tncommercebank.com
• Telephone: 599-2274 or 1-877-684-2265

We will respond immediately to any comments or questions.